Premium Plus Email Quota Plan

All premium plus email addresses have 25 GB of storage space per user. Mail quota is the allocated e-mail space on the mail server for each user. Each premium plus email user has a quota account of 25 Gigabytes.

You can see your email usage and quota by signing at with your email and password. Once signed in webmail, scroll to the bottom left of the email page. In this example, the individual used 2 GB out of a 25 GB Quota. The 2 GB is the disk consumption per this mailbox. 

The 25 Gigabytes application email will notify you if you reach 90% of your quota.  At 90% of quota, you will receive an email from mail-daemon(at) telling you what you can do. It is a good idea to check your quota by signing in at with your email password and scroll to the bottom page to see disk usage. Keep in mind that mail kept in all folders on the server count toward the quota. The smaller the remaining quota, the smaller the message the e-mail system will accept. Messages that are too large are returned to the sender with the message “mailbox full.” When your quota is completely used, no messages will be accepted and mail is returned.

What you can do

  • Empty your Mail Trash. Just deleting emails will not remove them from the mail server until you empty the trash.
  • Create local folder on your client such as Thunderbird or Outlook
  • Remember, email is not the only reason that storage space clogs up. Attachments count also. Several large gif, jpg .mpg, or multimedia attachments may send you over the limit fast. Note that you cannot send or receive any individual email larger than 50 MB, including attachments.
  • To ensure that you receive all your email messages, it is important that you regularly clean out your Email. A way to keep your quota smaller than the size limit is to delete messages and/or move messages from the server to locally stored files.